FAQs

General

What are your business hours?

How can I contact you?

Do you offer custom design services?

Do you sell digital files/printables?

I have a question that I don't see here.

Materials

What paper weight do you use for your notecards?

What kind of print method do you use?

Production & Proofs

What is your current production time?

Can I see a digital proof of my stationery before you print?

Will the ink colors on the screen appear the same once printed?

Is the Penny Luck Paperie logo printed anywhere on my notecards?

How are notecards packaged?

Design Revisions

Can I make design revisions after I have reviewed a proof?

Can I request edits to an existing design?

Shipping

Can I change my shipping address?

How long does shipping take?

Will I receive a tracking number?

Do you ship internationally?

Returns & Exchanges

Do you accept returns or exchanges?